On my way to drop my daughter off to college our car broke down outside of Charles Town, West Virginia. A very nice gentleman stopped to assist us and directed my to DrivePro’s for service. When I went to the service desk to explain what had happened and that I was over 2 hours from home. one of their employees, Chandler Welsh, offered to help. We didn’t have an appointment clearly but we were stranded. The team there went above and beyond to try to help me get back on the road, including drivi... More
2021-10-07
We had a GREAT experience this week. Timely, so friendly on the phone, they make it so easy and were able to get the car back on the road at what I believe was the best price I could get anywhere. My husband and I have always had a great customer experience here since moving to the area and during this chaos I'm glad to give them my business. thanks guys!
2020-04-24
Best experience I've had in long time! I came in for service and inspection, Stephen Kalivoda was extremely professional and made the experience like i was talking to an old friend. Price was great too! Ill be driving the extra distance just to deal with them! Great job on my Cadillac ATS Stephen! Keep up the great work!
2020-09-10
Best experience I've had in long time! I came in for service and inspection, Stephen Kalivoda was extremely professional and made the experience like i was talking to an old friend. Price was great too! Ill be driving the extra distance just to deal with them! Great job on my Cadillac ATS Stephen! Keep up the great work!
2020-09-10
Very good service
Very friendly.
Bob was so sweet and very easy to work with.
Filling out paper work was fast and quick.
Easy transaction all around.
New car was spotless and they gave me a sweet deal on it.
Love the 5 free oil changes and state inspection for life!!!
2021-01-09
I had a great experience with these guys! I needed to get my tires replaced, but I also had an unexpected oil leak. Everything was diagnosed and taken care of quickly. I had to leave my car for the night as they overnighted the part for my oil leak, but they gave me a ride home with their shuttle and picked me up the next day. All the prices were explained to me as the service went along and I wasn't surprised by anything. They even told me about the burnt bulb I hadn't noticed.
I was impressed... More
2020-10-23
Never had a single bad experience- all positive. No shady money milking schemes, just honest mechanics. Donnie and Max are solid dudes, but all of the crew are great as well. Anything I can't do myself I trust to these guys.
2020-09-27
LOOK NO FARTHER! OUTSTANDING BUSINESS!
Good place to have maintenance done. Charles Town really needed a facility like this. Very efficient, knowledgeable and professional. I have utmost confidence in their diagnostic process and workmanship. This is my "go to" shop in Charles Town.
2021-01-26
I worked with Jacob a few weeks ago. I found a vehicle online and called to inquire about it. I'd say within 2 hours, they offered me an EXCELLENT deal for my trade in and approved me for our new van. We picked up our new family car the next day! Thank you so much for your amazing service, we love our new family vehicle!
2020-07-14
Wonderful customer service. Donnie was extremely helpful taking care of every small detail when I came in for service. I needed a tire replacement that was covered through another companies warranty. He went above and beyond and called the other company to ensure that I would receive my full reimbursement for the damaged tire before they began work on my vehicle. I highly recommend using them for your vehicle repair needs and I myself will definitely return with both of my vehicles for all major... More
2020-07-17