How Are We Doing?

One of the best ways we can improve our services is by listening to those who matter most – our customers. We would greatly appreciate it if you would take a moment to fill out the form below and let us and our other customers know how your Drive Pros visit went.

27 Testimonials
4.9 out of 5 stars
5 star
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We had a GREAT experience this week. Timely, so friendly on the phone, they make it so easy and were able to get the car back on the road at what I believe was the best price I could get anywhere. My husband and I have always had a great customer experience here since moving to the area and during this chaos I'm glad to give them my business. thanks guys!
Brittany Papaleo
2020-04-24
Very professional and friendly. They listened well and gave me their recommendations but let me decide without feeling pressure. They were done sooner than originally expected and communication was excellent. Fantastic experience!
Susan Campbell
2020-01-14
I had great service, along with a fair assessment and price quote. They offer a traditional punch card rewards program for oil changes (Your 5th one is free, which is always nice). Their customer lounge is very clean, and quiet. They offer a shuttle service to guests just in case you need to be elsewhere while your car is being serviced. I really appreciated their help attaching my license plate and windshield wipers. Their staff is welcoming, and kind. I felt very comfortable at Drive Pros, an... More
Natalie
2020-02-26
I had a screw in my tire and these guys were able to get me in quickly, repair it and get me back on the road. Everyone was friendly, helpful and personable. I will definitely be coming back here for my car repair needs. Thanks guys!
Jamie Green
2020-05-30
These guys are the best. Super friendly, helpful so professional. I had to get my vehicle towed and service done to my car. They helped me before and after hours. Went above and beyond what i expected. I would recommend that if you are in the market for a vehicle, need service done. You should definitely check them out. Its a one stop shop. I look forward to buying another car from them! Thank you guys so much for your hospitality I love y'all and highly highly recommended you to anyone in the a... More
Natasha Russell
2020-01-10
I was very happy with the window tinting that they performed on my new car. It looks great! The associate that assisted me was Brian. He was fantastic! He explained everything to me and very professional. I would highly recommend them to anyone and will definitely use them again for future needs.
rose jackson
2020-03-13
Very nice staff. Clean storefront and lot. Excellent customer service. I highly recommend looking for your next car at Drive Pros in Charles Town WV.
Teresa Chance
2019-07-20
I have nothing but good things to say about my experience here. Staff was friendly and great to work with, work completed in a timely manner and the waiting room is comfortable and spacious. Being new to the area, I'm really happy to have come here for my vehicle mechanical needs.
Brian Utt
2020-01-04
Great place to have work done on vehicles, fast and friendly service. Staff is great and will let you propley when you are ready. They also have a wonderful waiting area that's family oriented. I strongly recommend that everyone has work done at this facility. State inspection and tire rotation quick plus they let you know if your battery needs to be replaced and replace it quick after 7 years with the same battery. Thanks Drive Pros.
Jim M
2020-02-29
Very Professional, and friendly staff. I was in, and out with no problem! I commend all the individuals working at Drive Pros for taking their time helping customers get back on the road during these crucial times! Thank you! Truly appreciate you guys!
R E A L H U M A N B E A N
2020-04-17