How Are We Doing?

One of the best ways we can improve our services is by listening to those who matter most – our customers. We would greatly appreciate it if you would take a moment to fill out the form below and let us and our other customers know how your Drive Pros visit went.

19 Testimonials
4.8 out of 5 stars
5 star
16
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Very professional and friendly. They listened well and gave me their recommendations but let me decide without feeling pressure. They were done sooner than originally expected and communication was excellent. Fantastic experience!
Susan Campbell
2020-01-14
I had great service, along with a fair assessment and price quote. They offer a traditional punch card rewards program for oil changes (Your 5th one is free, which is always nice). Their customer lounge is very clean, and quiet. They offer a shuttle service to guests just in case you need to be elsewhere while your car is being serviced. I really appreciated their help attaching my license plate and windshield wipers. Their staff is welcoming, and kind. I felt very comfortable at Drive Pros, an... More
Natalie
2020-02-26
These guys are the best. Super friendly, helpful so professional. I had to get my vehicle towed and service done to my car. They helped me before and after hours. Went above and beyond what i expected. I would recommend that if you are in the market for a vehicle, need service done. You should definitely check them out. Its a one stop shop. I look forward to buying another car from them! Thank you guys so much for your hospitality I love y'all and highly highly recommended you to anyone in the a... More
Natasha Russell
2020-01-10
I was very happy with the window tinting that they performed on my new car. It looks great! The associate that assisted me was Brian. He was fantastic! He explained everything to me and very professional. I would highly recommend them to anyone and will definitely use them again for future needs.
rose jackson
2020-03-13
Very nice staff. Clean storefront and lot. Excellent customer service. I highly recommend looking for your next car at Drive Pros in Charles Town WV.
Teresa Chance
2019-07-20
I have nothing but good things to say about my experience here. Staff was friendly and great to work with, work completed in a timely manner and the waiting room is comfortable and spacious. Being new to the area, I'm really happy to have come here for my vehicle mechanical needs.
Brian Utt
2020-01-04
Great place to have work done on vehicles, fast and friendly service. Staff is great and will let you propley when you are ready. They also have a wonderful waiting area that's family oriented. I strongly recommend that everyone has work done at this facility. State inspection and tire rotation quick plus they let you know if your battery needs to be replaced and replace it quick after 7 years with the same battery. Thanks Drive Pros.
Jim M
2020-02-29
These guys are the best. Super friendly, helpful so professional. I had to get my vehicle towed and service done to my car. They helped me before and after hours. Went above and beyond what i expected. I would recommend that if you are in the market for a vehicle, need service done. You should definitely check them out. Its a one stop shop. I look forward to buying another car from them! Thank you guys so much for your hospitality I love y'all and highly highly recommended you to anyone in the a... More
Tasha Russell
2020-01-10
Stephen was knowledgeable and very courteous. The service was rather quick for an oil change and rotation given how busy they were. The prices are competitive but aren’t cheap. You get what you pay for though so I’d highly recommend them
ToolforOffice .
2020-01-25
I prepped everything online as far as financing and picking out the vehicle I wanted. Walked in and test drove my car discovering it needed an alignment. They did the alignment while I was there and was in and out within 90 minutes with my new vehicle. Was so happy I didn't have to spend my whole day "doing the deal". Plus you can't beat free inspections and 5 oil changes! Great Service!!
Lisa Ridenour
2020-03-19